Corporate Opportunities
Security Mutual Life Insurance Company of New York
The Company That Cares ®
Recruitment Fraud Statement
Recruitment fraud is a form of fraud where scammers impersonate recruiters to try to steal your identity or your money. Use extra caution when people reach out about jobs to which you never applied.
Security Mutual Life Insurance Company of New York (the “Company”) has an established recruiting process and encourages qualified candidates to apply directly to jobs posted below, which are on www.smlny.com. The Company does not communicate with candidates through text messages. The Company does not send emails from any domain except @smlny.com. The Company does not extend offers of employment without a live video or in-person interview and does not send employment offer letters via unencrypted e-mail, instant messaging or texts. The Company will never ask for any payment during the recruitment process.
Additional information on how to recognize recruitment fraud or scams can be found here.
Security Mutual Life Insurance Company of New York
Binghamton, NY | New York City, NY | Houston, TX
Customer Service Representative
Department: Policyowner Services
Status: Regular, Full Time
Reference #: 1129, 1130, 1131, 1132
No. of Positions: 4
As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests.
This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you!
Description of Duties & Responsibilities:
- Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary.
- Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc.
- Process manual premium payments and other service requests from calls by check or phone via a checking or savings account.
- Process loan by phone requests.
- SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website.
- Complete insurance verifications and policy summary requests.
- Complete follow-up calls to request missing items and funds needed to bring policies up to date.
- Keep records of customer interactions and transactions.
Required Skills & Experience:
- Minimum of 3 years of experience in Customer Service.
- Minimum of 1 year of accounting experience preferred.
- Experience in an insurance industry or call center environment.
- Fluency in Spanish a plus.
- Basic knowledge of Microsoft Word and Excel.
- Excellent written and verbal communication skills.
- Excellent data entry skills.
- Ability to perform work accurately and thoroughly.
- Ability to pay close attention to detail.
- Ability to prioritize and organize a heavy workload.
- Ability to work a flexible schedule with occasional overtime.
Education Required: Associate’s degree in business or related field.
Pay Range: $19.02 to $21.03 hourly
The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills.
The level for this position will be determined based on factors including relevant skills, experience and other qualifications.
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
Financial Operations Intern
Department: Financial Operations
Status: Full Time
Reference #: 1125
No. of Positions: 1
As a Financial Operations Intern, you will support the Financial Operations function while developing proficiency in accounting, analytics, and financial operations.
This position is located in the Binghamton Home Office.
Description of Duties & Responsibilities:
- Assist with balance sheet reconciliation, audits, month-end financial reports and accounts payable.
- Assist with the development of internal control policies and procedures.
- Manage the monthly tracking of fixed asset inventory.
- Observe and participate in business operations and decision-making.
- Apply accounting concepts and theories to real-world decision-making.
- Develop and improve business skills in communication, technology, quantitative reasoning, and teamwork
Required Skills & Experience:
- Basic understanding of general accounting principles.
- Intermediate proficiency with Microsoft Office required.
- Ability to think analytically and critically.
- Excellent written and verbal communication skills.
- Excellent data entry skills.
- Ability to perform work accurately and thoroughly.
- Excellent attention to detail.
- Ability to prioritize and organize a heavy workload.
Education Required: Must be pursuing a Bachelor’s or Master’s degree in Accounting. Two years of completed of college coursework required. Completion of three years of college coursework preferred.
Pay Range: $18.00 to $21.00 hourly
The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills.
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
Senior Assistant Actuary
Department: Actuarial
Status: Regular, Full Time
Reference #: 1099
No. of Positions: 1
As a Senior Assistant Actuary, you will convert actuarial models into Axis, develop new actuarial models within Axis, assist in the development of actuarial modeling standards, and ensure these models comply with those standards. You will contribute to creating efficient infrastructure for model maintenance and governance and provide actuarial, system, and implementation support to multiple departments across the Company. You may lead projects and/or provide management or direction to actuarial support staff as needed.
SML supports remote work for AL, AZ, CT, FL, GA, MA, MN, NY, NJ, NC, OH, PA and TX. If you are interested in this position, but don’t live near Binghamton, NY, this may be an opportunity for you!
Description of Duties & Responsibilities:
- Provide documentation and product information for assigned products, including actuarial formulas, calculations, and demonstrations to the Systems department. Offer alternative solutions to system limitations. Make decisions regarding policy data accuracy and system issues. Serve as the liaison between the Systems department and Actuarial management. Provide final actuarial approval as appropriate.
- Coordinate with software vendors and various departments within the organization to provide written product specifications, actuarial formulas, rate files, and oversee actuarial testing as required.
- Research, analyze and resolve actuarial issues concerning models and tools.
- Provide modeling support across the actuarial department and assist in the modernization of actuarial tools and infrastructure.
- Assist in model governance and assumption setting as needed.
- Research and answer questions regarding actuarial issues across the organization and provide numerical examples of policy values and dividend calculations.
- Other duties and responsibilities as needed or assigned by management.
Required Skills & Experience:
- Minimum of 5 years of related experience.
- A minimum of 6 requirements towards the Associate of the Society of Actuaries (ASA), which may include a combination of passed exams, completed modules or seminars, or completion of validation of educational experiences (VEE). Completing all VEE requirements is necessary to count as one of the five requirements towards ASA.
- Life insurance industry experience is required.
- Experience with insurance laws and actuarial regulations including Standard Nonforfeiture Law required.
- Strong knowledge of actuarial modeling systems is required.
- Advanced Microsoft Excel experience is required.
- Intermediate Microsoft Word experience is required.
- Basic Microsoft Access experience is required.
- Proficiency with actuarial software is preferred.
- Strong knowledge of Axis (including DataLink) is preferred.
- Strong SQL Server (or equivalent relational database) experience is preferred.
- Excellent written and verbal communication skills.
- Ability to perform work accurately and thoroughly.
Education Required: Bachelor’s degree in mathematics required.
Pay Range: $77,000 to $103,000 annually
The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills.
The level for this position will be determined based on factors including relevant skills, experience and other qualifications.
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
Senior Software Developer or Senior Software Engineer
Department: Systems & Technology
Status: Regular, Full Time
Reference #: 1126
No. of Positions: 1
In search of: The next member of our Software Engineering team. If you enjoy working in a team environment and would like to contribute to the success of an evolving Systems & Technology function, read on. We’re looking for someone who:
- Is equally adept at taking initiative as taking direction to solve programming challenges.
- Finds that using online tools to research problems comes naturally.
- Excels at conveying complex information in simple, accessible ways.
- Is intrinsically motivated and focused on providing high quality deliverables.
- Finds that attitude is as important as technical skill.
- Loves it when an assignment goes right but is resilient and stays upbeat when it doesn’t.
- Listens well, asks incisive questions, and digs into details while keeping the big picture in focus.
- Above all, thrives on collaboration and takes great satisfaction in helping others meet their goals.
SML supports remote work for AL, AZ, CT, FL, GA, MA, MN, NY, NJ, NC, OH, PA and TX. If you are interested in this position, but don’t live near Binghamton, NY, this may be an opportunity for you!
The level of the position will be determined by relevant skills, experience and qualifications.
Description of Duties & Responsibilities of a Senior Software Developer and Senior Software Engineer:
You may direct other developers, work alongside senior IT team members and management to develop, write, update, maintain and modify computer programs and software systems.
- Write, update and maintain computer programs and software packages to handle specific jobs such as insurance administration, data collection, data reporting, and controlling other equipment.
- Create and maintain security and performance minded applications and programs.
- Create and maintain software builds and perform releases to development and production servers.
- Strong organization skills, and the ability to prioritize workload, document and report on progress, challenges and successes.
- Strong communication skills and ability to work with remote team members.
- Meet and interact with customers to define and refine requirements, clarify program intent, test modifications, identify problems, suggest changes and provide support post-deployment.
- Work with model office and business analysts to design and test modifications on new applications.
- Ability to adhere to timelines and schedules without sacrificing quality of deliverables.
- Maintain and grow your knowledge and skills through on-the-job training, seminars, webinars, and self-study.
Additional Duties and Responsibilities of a Senior Software Engineer:
- Serve as a technical leader in the design, application security, and delivery of a wide range of software development projects.
- Full stack development with an emphasis on middle-tier and service development.
- Engage in high level planning of applications and develop the future state of applications.
- Architect and design solutions that meet the needs of SML’s full application suite.
Required skills and experience of a Senior Software Developer or Senior Software Engineer:
- Minimum of 5 years’ experience in Information Technology and Software Development programming required.
- Proficiency in RPGLE programming language required.
- Proficiency in IBM (AS/400, iSeries) Software Development required.
- Fluency in modern web browsers on multiple devices and their respective limitations and strengths.
- Intermediate proficiency in Microsoft Windows and Office Suite required.
- Ability to work on a team and independently.
- Ability to adhere to timelines and schedules without sacrificing quality of deliverables.
- Strong organization skills, and the ability to manage prioritize workload, document and report daily on progress, challenges and successes.
- Strong communication skills and the ability to work with remote team members and internal clients.
- Ability to pay attention to detail and perform work reliably, accurately and thoroughly.
- Ability to work outside of normal business hours to meet project deadlines, release schedules and provide on call support as needed.
Additional skills and experience required of a Senior Software Engineer:
- 7 to 10 years’ experience in Information Technology and Software Development programming.
- 7 to 10 years’ experience in computer programming, analysis and system design.
- Minimum of 2 years of software engineering and architect experience.
- Insurance knowledge and experience is helpful.
- Leadership experience is helpful.
Preferred Skills & Experience:
- Experience with RPG IV, ILE, CLLE, DDS, Embedded SQL.
- Java, HTML, XML, JSON, JSP and SOAP/REST web services
- Experience with other support applications such as Jira, Aldon or equivalent for change management, Fortra SEQUEL and Viewpoint. Abstract, Client Access and IBM Rational Developer for I (RDI).
- Experience with web security protocols outlined by OWASP preferred.
- Life Insurance knowledge and experience preferred.
- Industry recognized certification preferred.
- Leadership experience is helpful at the Senior level.
- Artistic, creative thinking and open mindedness to new ideas and approaches is helpful.
Education Required: Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or closely related field required.
Pay Range:
Senior Software Developer: $89,000 to $121,000 Annually
Senior Software Engineer: $105,000 to $143,000 Annually
- Visa sponsorship is not available for this position
- Relocation assistance is not available for this position
- Security Mutual is an Equal Opportunity Employer
The Company That Cares®: Our Commitment
As a mutual life insurance company, Security Mutual Life Insurance Company of New York (the “Company”) is maintained and operated for the benefit of its policyholders, each of whom has a unique background and unique goals and aspirations. The Company has been delivering on its promises since 1886, and the Company believes that an inclusive environment with diversity of thought, background, culture and experience enables the Company to best fulfill the mission upon which it was founded: Helping protect its policyholders against life’s uncertainties.
As The Company That Cares®, Security Mutual is built upon a corporate culture of caring and respect. The Company believes it performs best when it promotes and encourages an atmosphere in which all team members—and the unique talents and perspectives they bring to the Company—are respected, valued and supported. The Company strives to provide opportunities for growth and development that inspire individuals to realize their full potential. The Company supports active participation in Company, industry and community activities that help improve the lives of others.
Mission Statement
Security Mutual’s corporate mission is to provide sound and equitable protection for financial needs resulting from death, disability or retirement. This mission is carried out through manufacturing and distributing life insurance, disability insurance and annuity products for individuals and groups and treating with dignity and respect all who put their trust in us.
As a mutual life insurance company, Security Mutual is managed for the benefit of its policyholders.
To that end, Security Mutual seeks to recruit, develop and train a highly motivated team of results-oriented employees.